Terms and Conditions for the Plain Green Customer Rewards Loyalty Program

Effective: April 20, 2022

Last Updated: April 20, 2022

Membership

The Plain Green Customer Rewards Loyalty Program (“the Program”) is offered by Plain Green, LLC (“Company”) to customers for certain activities and maintaining financial transactions. Company will extend certain perks and privileges as described in more detail below, and additional offers that may be extended from time to time. These terms and conditions (hereinafter “Terms and Conditions”) form the agreement (“Agreement”) between you (“Member”) and Company with respect to the Program. To the extent there are conflicts between this Agreement and any other Company terms of use, this Agreement will control.

Members’ Acceptance of Terms

By participating in the Program, Member agrees to the terms and conditions, rules, regulations, policies, and procedures of the Program, including these Terms and Conditions and the provisions below. Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Company reserves the right to disqualify Members who have violated any of the Program Terms and Conditions.

Company’s Right to Change/Cancel Program and/or Terms

Company may, at its discretion, alter, limit, terminate, or modify the Program structure or any other feature of the Program. Company reserves the right to change or modify these Terms and Conditions or terminate the Program entirely at any time, for any reason, without prior notice. Supplemental information or modifications to the Program (including these Terms and Conditions) will be posted here and the “Last Updated” date above will accurately account for any changes. Company may also email Member about any such changes. Continued participation in the Program will confirm Member acceptance of such changes.

Membership Eligibility

Program is open to U.S. residents at least 18 years of age within the 50 United States and District of Columbia. Customers who have previously obtained a loan or other financial product from Company are eligible to become Members. Membership is limited to individuals only and is limited to one account per individual. Membership will not be available to corporations, businesses, charities, partnerships, enterprises, or anyone other than an individual, unless written approval is received in advance from Company, in its discretion.

Membership Enrollment

Individuals will be offered enrollment upon successful completion of transactions with the Company. Member must provide complete and accurate enrollment information. Company may choose to offer additional sign-up incentives and enrollment promotions from time to time. Member should promptly advise Company of any changes to their personal account contact information, such as name, address, telephone number(s) and/or email address.

Program Communications

Unless Member has opted out of receiving marketing communications, Company will communicate with Members about marketing via mail, email, and other channels, including about special Member promotions, offers, and more. Company will also use these channels to notify Member when they are eligible for a reward, communicate Program changes, and more at Company’s discretion. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing and non-promotional communications, such as those concerning your account or our ongoing business relationship.

Rate Tier Criteria

Members will be eligible for Program discounts and perks according to their Program tier. New customers are automatically placed into a “New” rate tier. Promotion to higher tiers is conditioned upon meeting the particular tier factors outlined below.

  • Silver:
    • At least one loan paid in full.
  • Gold:
    • At least two or more loans paid in full.
    • At least three months of payment history.
    • Two or less incidents of insufficient funds in the last 180 days.
    • No account closures, unauthorized debit entry or customer claims transaction, stopped payments, customer revocation of authorization, customer advises not authorized, or frozen accounts.
  • Platinum:
    • At least three or more loans paid in full.
    • At least one year of payment history.
    • No incidents of insufficient funds in the last 360 days.
    • No account closures, unauthorized debit entry or customer claims transaction, stopped payments, customer revocation of authorization, customer advises not authorized, or frozen accounts.
  • Emerald:
    • At least four or more loans paid in full.
    • At least two years of payment history.
    • No incidents of insufficient funds on record.
    • No account closures, unauthorized debit entry or customer claims transaction, stopped payments, customer revocation of authorization, customer advises not authorized, or frozen accounts.

Members are encouraged to make consistent and timely monthly payments, maintain sufficient funds, pay loans in full, and keep their accounts open in order to advance to higher Program tiers.

Please note: if you fail to maintain the performance level requirements of a particular tier, you may be reassigned and put into a tier that is reflective of your payment behavior (You may be downgraded if you do not continue to meet the tier requirements.).

Data Privacy

See Plain Green’s Privacy Policy (https://www.plaingreenloans.com/disclosures/privacy-policy/) for more information. Plain Green will handle any non-public personal information a customer provides in connection with the Program as described in the Privacy Policy.

Right to Revoke

Company reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to, if in the sole opinion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions, or otherwise earns benefits through deception, forgery, and/or fraud. In the event that Company cancels your membership or terminates the Program for any reason, all rewards or other benefits earned on your Member account will be forfeited.

No Transfer

Program benefits and Member accounts may not be merged, transferred, purchased, sold, assigned, auctioned, or traded, including by death or as part of a domestic relations matter. Doing so will void the Member account and any corresponding benefits. Program rewards and/or benefits have no cash value, are not exchangeable for cash and may not be used as payment of any outstanding obligation to Plain Green or its affiliates.

Governing Law

These Terms and Conditions, the relationship between you and the Company, and Company’s Rewards Program, shall be governed by, construed, and enforced in accordance with federal law and the laws of the Chippewa Cree Tribe of the Rocky Boy’s Indian Reservation (“Tribe”), a Native American Tribe federally recognized by the government of the United States of America. By entering into an agreement with Plain Green, you are availing yourself to the jurisdiction of the Tribe and fully understand and consent that any agreement entered into is governed by all applicable federal law and the laws of the Tribe.

Questions

For all questions about the Program or your Member account, please contact customer support at 866-420-7157 or send a message via www.plaingreenloans.com/contact.